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This lifeline, funded by the City of Cleveland and Cuyahoga County, is for residents who are facing financial hardships due to COVID-19 and need help paying rent. Income restrictions apply.

HOW DOES IT WORK

CHN is the entry point to access rental assistance, a broad array of housing, financial counseling and referral resources. Depending on the nature of your financial hardship, you may be referred to EDEN for longerterm assistance, at which time you may be asked for additional information and documentation.

CHN will screen all applicants for utility assistance programs that may help make your electric, gas and water/sewer bills more affordable.

If you qualify, your landlord may receive up to three months back rent.

WHO QUALIFIES

Residents of the City of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements. If you qualify for rental assistance, you may be required to attend more indepth financial counseling, provided by CHN, as a condition for payment of the rental assistance.

Priority is given based on criteria such as eviction status, accurate information and complete documentation.

For help go to NEORENTHELP.ORG or call 833-377-7368 (RENT)